Policies

INN AT OLD VIRGINIA POLICIES & INFORMATION:
Deposits:  Full payment in advance is required for all reserved rooms.  Those desiring to book multiple rooms are asked to contact the Inn directly.

Payment Methods:  The Inn accepts all major credit cards: Visa, MasterCard, American Express, and Discover, as well as Cash or Check.

Cancellation Policy:

  • You must call (877-809-1146) to insure your cancellation or date change request is received.
  • Properties our size are significantly impacted by cancellations. Therefore, reservations cancelled two weeks (14 days) or less prior to the scheduled arrival date will be charged in full.
  • However, because we appreciate our guests, we offer the option of converting your cancelled reservation into a gift certificate.  Our hope is that you will rebook with us.  It can also become a very special gift for a family member or friend.
  • Note, the gift certificate is for future accommodations at Inn at Old Virginia only and has a 12 month time limit from the date of purchase.
  • Cancellations prior to 15 days of your arrival date will be subject to a $45 cancellation fee.  A refund of your deposit will be credited to your credit card on file.
  • No shows and same day cancellations will be charged the full balance with no option for a gift certificate.

Check-In/Check-Out:  Check-In is between 3:00 pm and 6:00 pm.  Check-Out is no later that 11 am.

Pets:  We have two pet friendly rooms available in the Barn.  Please request our list of “suggestions” for four-legged guests and their owners.  Pre-notification is required. There is a $15 Pet Friendly Fee /Night (1-2 pets)

Children:  Children are permitted to stay when accompanied by an adult.  Pre-notification is required for children under 10. Whenever possible, we try to give families with children additional privacy so all of our guests have a restful stay. A $15 Extra Person Fee /Night applies over double occupancy.

Smoking:  The Inn is a smoke-free environment.  If you wish to smoke, ashtrays will be provided for outdoor use only. If it is determined that smoking has occurred in a Guestroom, a $200 Cleaning Fee will be charged.

Breakfast:  A full breakfast is served daily in the Main House, and is included in the room rate.

Bathrooms:  Each room has a private, well-appointed bathroom.

Wi-Fi:  Passcode protected Wi-Fi is available at no charge.

Innkeeper: There is a full time, resident Innkeeper.

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©2016 Inn at Old Virginia. | 1329 Commerce Road Staunton, VA 24401 | 877-809-1146  |  info@innatoldvirginia.com